Regardless of the fact that the web hosting service provided by the different companies is nearly the same, every provider has their own platform with its own modifications and ways to do certain things. In such a case, a vast knowledge base will be extremely helpful both for persons with little or no experience and for technically advanced individuals who will eventually learn how certain procedures are carried out, but will waste precious time in the meantime. The objective of such a knowledge base is to help make the service fast and easy to use, saving users a lot of time and effort. The result is gladder customers, as they can easily find the info they’re looking for, and less work for the support engineers, because usually the vast majority of the enquiries and difficulties that customers have got are already described in the knowledge base. On the condition that the articles themselves are competently written and encompass more topics, you’ll be able to learn more not only about your own account, but also about the web hosting service as a whole.
Extensive Online Documentation in Shared Web Hosting
All Linux shared web hosting packages that we’re offering feature an elaborate knowledge base where you can find all you may ever need to know with regards to your hosting account. Irrespective of whether you aim to set up a brand new database, to forward a domain name by means of an .htaccess config file or to create an e-mail account on your desktop computer or hand-held device, you can simply read our help articles and all the information that you require will be there. When you visit a given section of the Hepsia Control Panel, you’ll see articles that are related to the features that you can access through it. In case you prefer to check the whole article archive and get informed about all the functions that Hepsia offers, or only to read generic information about the web hosting service, you can examine the whole knowledge base, which can be accessed through the Help menu in your Control Panel. We’ve done our utmost best to encompass any obstacle that you might possibly chance upon, but if you do not find the info that you are searching for, you can always get in touch with us, as our help desk team members are at your disposal 24-7.