1 hour ticket response
Our team of techs is committed to offering quick answers to all your inquiries. We’ll review your helpdesk ticket the second it is submitted and will respond back to you with a solution to your problem within less than 60 minutes after the ticket submission. As a matter of fact, our average customer support ticket response time is 20 minutes.
An Exceptional Tech Support Service
Each member of our help desk team has many years of experience in the Linux shared web hosting packages field and almost all of them have worked for us for at least five years. They all are ready to answer all your queries in the most competent way possible.
A User–Friendly Help Section
To help you get a quick suggestion on how you can use a certain service, we have incorporated a very user–friendly Help Center section in the Site Control Panel. You can search through a large selection of web hosting account management articles and website management articles, take a glance at the F.A.Q. repository or check our how–to video tutorials.
