Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our company offers a 1–hour answer warranty with all our Linux shared web hosting packages packages, meaning each support request you submit will undoubtedly be responded to in only sixty minutes maximum. Our support team members have been taught to instantly handle any situation and to offer you on time guidance on any concern that you might have.

  • Top quality support service

  • A Top–quality Support Service

  • Our tech support service is offered by a crew of proficient professionals who are prepared to reply to your issue as quickly as possible. You’re able to speak to the tech support team team by opening a help and support ticket from your Site Control Panel or by submitting us an e–mail. On business days, you may as well contact us on the telephone or make use of the online chat solution.

  • Intuitive help center

  • An Intuitive Help Section

  • Our company has integrated a substantial knowledge base into the Control Panel to enable you to receive important step–by–step details any time. Each section of the Control Panel features its own contextual help area having a selection of how–to content articles. We have also prepared video tutorials to offer you with a superior visual representation of just how to conduct any given job.